1. Registration and Payment:

• Full payment is due at the time of registration to secure your child's spot in the camp.

• We accept Visa, Mastercard, checks &  cash.

2. Cancellation and Refunds:

• Camp registrations are non-refundable. In the event of a cancellation, a credit will be applied to your The Jam member account. This credit can be used towards future camps or other programs offered at The Jam UAC.

• Cancellation 3 Weeks Prior: If you cancel your child's registration at least 3 weeks before the first day of camp, a refund will be issued to the original method of payment, minus processing fees. Processing fees are 2.5% of the original amount.

• Late Cancellations: Cancellations made within 3 weeks of the camp start date are not eligible for a refund to the original payment method. A credit will be applied to your The Jam member account.
  

• Campers are expected to follow all rules and show respect to staff and fellow participants. The Jam UAC maintains a zero tolerance policy for disrespectful or disruptive behavior. If a camper is dismissed early from camp due to misbehavior or violation of our code of conduct, no refunds or credits will be issued for any portion of the camp missed as a result of early dismissal.

3. Returned Checks:

• A $50 fee will be charged for any returned checks.

4. Discounts:

• Please note that discounts are not available for camp registrations.

5. Contact Information:

• If you have any questions or require further clarification, please contact us at (912) 210-2029  or admin@thejamurbanclub.com

6. Important Notes:

• This policy is subject to change. Any updates will be communicated to registered participants.

• We encourage you to review the full camp details and dates before completing your registration.

At The Jam, we're committed to providing a safe, fun, and respectful environment for all campers. To ensure everyone has a positive experience, we ask all participants to adhere to our three core rules:

1. Respect Yourself

This rule is all about your safety and well-being. To respect yourself, campers must:

• Follow directions for your safety. Our coaches are trained to keep you safe; listening to them is paramount.

• Stay with your assigned group. This helps us keep track of everyone and ensures you're always under supervision.

• Do not try new things without a coach present. Some activities require specific training and supervision.

• Do not use the trampoline, warped walls, ball pits, or Rig without coach authorization and direct supervision. These activities can be high-risk if not used properly.

2. Respect Others

Creating a positive community means respecting everyone around you. To respect others, campers must:

• Respect other campers' personal space. This means absolutely no pushing, hitting, or hugging without consent.

• Be aware of your surroundings. Pay attention to where you're going and what's happening around you to prevent accidents.

• Respect your coaches at all times. We have a zero-tolerance policy for talk-back, bad behavior, or poor attitude directed towards our staff. Our coaches are here to help and guide you.

3. Respect the First Two Rules

This rule is simple: by respecting yourself and respecting others, you're contributing to a fantastic camp experience for everyone at The Jam.

Important Information for Parents

Parents must discuss these three rules with their children prior to them attending camp. It's crucial that campers understand and agree to abide by these guidelines for a safe and enjoyable experience for everyone.

It's also important for campers to understand that The Jam is an active camp. They will be participating in three core activities: Gymnastics, Ninjastics, and Parkour. This means campers will be consistently engaged in physical activity throughout the day.

Behavior Management and Consequences

We believe in positive reinforcement and giving campers the opportunity to correct their behavior.

• Initial Redirection: In the event of a behavioral issue, a coach will provide one redirection to help the camper understand and correct their actions.

• Parent Contact: If there is no improvement after the initial redirection, parents will be contacted immediately to discuss the behavior.

• Camper Pick-Up: Should coaches determine a camper's behavior is inappropriate and poses a risk to their own safety or the safety of others, parents may be asked to come and pick up their child from camp.

Please note: Camp fees are non-refundable in cases where a camper is sent home due to behavioral issues.

We appreciate your cooperation in helping us maintain a safe and enjoyable environment for all campers at The Jam!

1. Photography by Staff and Volunteers

• Designated Photographers: Only designated staff and volunteers may take photos during class activities.

• Photo Usage: Photos may be used for newsletters, promotional materials, social media, and the organization’s website with prior consent.

• Consent: Parents/guardians must acknowledge this photo policy during registration. 

2. Photography by Participants

• Personal Devices: Participants can bring personal devices but must get consent before taking photos of others. No photos in private areas and no sharing on social media without consent.

• Respect and Privacy: Participants must respect others' privacy. Misuse of devices may result in confiscation.

3. Parental and Guardian Consent

• Acknowledgment: Parents/guardians must acknowledge this picture policy during registration.

• Opt-Out Option:Parents/guardians who do not consent to their child being photographed must inform The Jam UAC administration in writing.

4. Handling and Storage of Photos

• Secure Storage: Photos will be securely stored and accessible only to authorized personnel.

• Deletion and Retention: Photos will be retained as needed and deleted securely afterward. Parents/guardians can request the removal of their child’s photos anytime.

5. Violation of Policy

• Reporting Violations: Report any policy violations to class management immediately.

• Consequences: Violations may result in disciplinary actions, including dismissal from the class without a refund.

6. Updates to Policy

Periodic Review: This policy will be reviewed and updated as necessary, with parents/guardians notified of significant changes.

By following this policy, The Jam UAC classes aim to create a safe and enjoyable environment for all participants.

Policy:

The fire alarm system is in place for emergency situations only. Any individual who intentionally activates the fire alarm without a genuine fire or smoke-related emergency will be subject to disciplinary action.

Consequences for Children:

• First Offense: Verbal warning and mandatory discussion with parents/guardians about the seriousness of false alarms.

• Second Offense: Temporary suspension from The Jam UAC for 30 days.

• Third Offense: Permanent expulsion from The Jam UAC.

Parental Responsibility:

Parents/guardians are responsible for educating their children about the appropriate use of the fire alarm system. Children must understand that activating the alarm when there is no fire is dangerous and disruptive.

Financial Responsibility:

In the event of a child intentionally activating the fire alarm without a genuine emergency, parents/guardians will be held financially responsible for the following costs:

• False Alarm Fee: $150-300 (This fee covers the cost of emergency services response, staff time, and business disruption.)

• Additional Costs: Parents/guardians may also be responsible for any additional costs incurred due to the false alarm, such as damages to the fire alarm system or fines imposed by the fire department.

Explanation of Costs:

Activating a false fire alarm triggers a response from the fire department. This response involves multiple firefighters, fire trucks, and equipment, all of which come at a cost to the taxpayer and/or The Jam UAC. Additionally, a false alarm disrupts classes, stresses children and staff, and requires staff time to evacuate and manage the situation. It also leads to the cancellation of classes or camp for the rest of the day.

Communication:

This policy will be clearly communicated to all parents/guardians upon enrollment and will be readily available on The Jam UAC website and at the facility.

Disclaimer:

The Jam UAC reserves the right to modify this policy at any time.